Welcome to iDatix!
Typically, people who come to this page fall into one of four categories:
- You have a business problem. You can’t find your documents, your workflow is inefficient, you need to increase productivity; more importantly, you need a solution and aren’t sure where to begin.
- You are just beginning to learn about workflow, ECM, document management, BPM, case management, etc and are seeking more information about what it is, who the key players are and the benefits of such a solution.
- You are in the market for a new business solution. You may have existing applications, such as an ERP, to integrate with. Perhaps your old workflow system isn’t meeting your expectations, or your current BPM solution has failed.
- You are interested in becoming a reseller. If so, please contact us!
No matter what brought you here, we can help.
iDatix strives to simplify the workplace with our signature solution iSynergy, which combines workflow automation, enterprise content management, and document management all in one. We are committed to the success of each and every company we assist by providing innovative business solutions, superior customer service, and our comprehensive knowledge and expertise to drive implementation and adoption for your enterprise. Launched in 2000 by Founder and CEO, Steve Allen, the company is headquartered in Clearwater, FL.
iDatix creates, develops and implements all of the technology in-house, enabling us to consistently offer the most intuitive and innovative solutions in the market. iSynergy is a comprehensive platform with specific offerings to solve any business need; from our capture system Scandox, to our workflow system Progression, we provide the precise solutions required for any business processes. Our customizable programs can be tailored to the exact needs and specifications of any organization. From Hospitals to Manufacturing plants, our growing customer base consists of hundreds of clients in both national and international markets representing a wide range of vertical industries and applications.
- Initial implementation time frames generally between 30 – 90 days
In addition to providing technologically advanced products, we offer service and support unmatched by any other provider in the industry. From the initial planning stages to the ongoing assistance year after year, iDatix is dedicated to the continual growth and success of our clients. The years of experience and knowledge that the iDatix team delivers enables us to offer the best solutions, guarantee successful implementations and minimize disruptions to your daily operations. The right solution will make your workplace simpler and more efficient-not more difficult to manage.
- Average ROI realized within 9-12 months
Properly planning and mapping your key business processes is imperative to a successful implementation, but too often executives are unsure of where to begin. Often times, those within the organization are too close to see things clearly, making it difficult to effectively discover and record your basic activities. We work with your business to uncover the integral processes of your organization, so the workflow solution is adjusted to your specific needs and properly applied. Few, if any, other providers work so closely with a company to ensure that their ECM implementation is successful. This hands on approach also enables us to effectively recommend the functions within iSynergy that your business will benefit from the most, ensuring that you are getting the right system for your business. In addition, the ongoing training and support that are delivered throughout the years safeguard your business against an abandoned or outdated solution.
- 95% customer satisfaction rating
The ability to integrate with current key line of business applications is a major advantage of our software. Empowering the end user, this integration can be accomplished without the need for development or programming expertise. Part of this effort involves the linkage and correlation of unstructured data contained in various documents, such as MS Word and Excel, with existing data stored in company databases and applications, such as SAP, Oracle, and PeopleSoft. Our technology works seamlessly with these and many other pre-existing applications, adding additional value to these current business processes. In addition, we are regularly called in because of an old or inferior ECM system; in fact, 30-35% of the implementations we do are to replace such a product. No matter your current business state, we can help.
Find out more about iDatix and what we can do for you. Contact us today to get started.
