What are some of the advantages of using an Enterprise Content Management (ECM) system?
- Reduce costs
- Increased productivity & efficiency
- Fast and easy access to important information
- Decrease in physical storage spaces
- Easier regulation compliance
- Disaster recovery security
- Correlate multiple programs to work together
How do I know which program is best for me?
It all depends on your industry, business model, workflow, goals and a variety of other factors. One size fits all BPM software is often cheap, and appears to be simple, but ultimately is not tailored to fit your business needs and thus, will fail-likely when you need it most. Choose the right vendor that can customize a solution to meet your needs. Your business is not generic; your business solutions should not be either.
What if we already tried a different system and it failed?
You are not alone, only 32% of projects are successful. Of all the implementations we do, 30-35% are to replace an old or inferior system. iDatix is experienced in assisting companies who have already attempted to adopt a management system. Read the white paper Why ECM Implementations Fail for more information and contact us so we can help your business begin to realize its full potential.
Is there a way I can make the transition smooth?
Absolutely. There is no reason you should be doing this without support. A trained and experienced team will work with you to ensure the process is implemented as quickly and easily as possible. Proper planning and fully understanding the business’s inner workings are key in assuring the transition is fuly realized.
In a content management system, what kinds of ‘content’ are we talking about?
A good system can integrate virtually any kind of document – scanned paper, emails, PDF’s-you name it and we can organize it.
What makes iDatix different from other vendors?
Our software solutions are at the core of what we offer, but simply implementing the software doesn’t solve a problem as effectively as it could.
That’s why we work to understand the specific business challenges faced by our customers and perform a thorough discovery of their current business process. Armed with accurate information, we offer expert advice and support to ensure that our document management and automated workflow software works the way it needs to work to improve operational effectiveness. Our commitment to the customer enables us to rapidly deploy our technology and drive substantial improvements in:
- Employee productivity
- Business and transaction throughput
- Customer satisfaction
- Process efficiency
- Quality and compliance
On average our customers realize a complete ROI within 6 to 9 months of implementation, and our initial implementation time frames are generally between 30 to 90 days. What’s more, our customer satisfaction ratings are in the high 90th percentile.
The installation of iDatix software is just the beginning of a relationship that will grow to meet the ever-expanding needs of our customers.
