Healthcare providers worldwide are turning to Dynamic Case Management, ECM and Workflow Automation for a unifying system that is able to support electronic medical records, prescription information, revenue cycle management and more. Connecting disparate content and integrating with core EHR and EMR systems with the right technology allows for your healthcare organization to provide superior patient care and better manage operations.
Healthcare Processes
Patient In-Take
Today’s health care providers and managers need to deliver cost effective services while managing large volumes of patient records.
Essentials:
- Integrate your existing Meditech, Epic, Lawson or PeopleSoft data with your intake forms, patient history and consent forms for a completely unified system
- Standardize intake processes and maintain consistency on all data entered into the system
- Immediate and automatic notification to appointment doctor and case manager of patient arrival or appointment cancellation
- Establish remote access to all patient records and information
Rewards:
- Reduce wait times for improved patient satisfaction
- Eliminate manual data entry requirements and reduce possibility of inaccurate information
- Immediate access to all prescription information, patient charts, EOB and all data relating to a particular patient
- Eliminate duplicate records and improve accuracy of patient files
- Reduce under reporting of visit charges
- Remove the need to enter duplicate information on multiple forms with e-forms
In-Patient Management
Keeping organizational costs to a minimum while handling consistnetly increasing volumes of patients is a consistent challenge in Healthcare.
Essentials:
- Capture all electronic and physical content including x-rays, medical data, insurance information, etc. through a variety of sources
- Electronically collaborate and communicate with doctors, nurses, departments and branches
- Drive increased adherence to policies and regulations with standardized patient care processes
- Eliminate the reliance on manual compilation of patient progress records
- Electronically capture, store and deliver prescription information, medical records and patient history in any file type
- A flexible and scalable system that can change without extensive coding or programming to quickly respond to changing regulations and requirements
Rewards:
- Increased visibility into the underutilization of tests and procedures allows for recognition of areas for ancillary revenue and billable procedures
- Simplify the prescription coverage process for both patient and healthcare provider
- Reduce the variance between pro-forma and actual procedure volumes
- Improved utilization of healthcare capital resources
- Improved patient outcomes and automatic routing to in patient management, outpatient processing, post acute care or further procedures based on doctor review
- Remove manual processes so nurses and doctors can focus on the patients, not menial tasks
Discharge
Providing quick and seamless service while ensuring patients get properly released from care is a challenge for any healthcare provider.
Essentials:
- Electronically capture, store and deliver prescription information, medical records and patient history in any file type
- A flexible and scalable system that can change without extensive coding or programming to quickly respond to changing regulations and requirements
- Time, value and event based rules automate your processes for quicker patient processing and accuracy of discharge requirements
- Receive notifications and alerts based on specific patient needs
Rewards:
- Increase patient satisfaction with quicker processing and discharge
- Streamline the entire post acute care transfer process and eliminate errors, missing records and inaccurate charts
- Automatically check for proper dosing and allergies as patients are checked out
Human Resources
A significant challenge for Healthcare Human Resources is reducing the time to hire, tracking certifications and licenses and maintaining compliance and state and federal regulations.
Essentials:
- Automated alerts and notifications for expiring certifications
- Workflow automation ensures background checks, credit checks, drug screenings, etc. are executed quickly and accurately
- Improved visibility of overall operations and management of staff to avoid litigation and minimize patient complaints
Rewards:
- Automatic alerts ensure staff receive the proper training at the right time so certifications never expire
- Better manage complex onboarding and employee management operations
- Hire and retain the top doctors and nurses
- Better manage staff scheduling
For more information on Human Resources, visit the HR Department.
Revenue Cycle Management
Reducing total operation costs while increasing reimbursement rates can only be gained by standardizing healthcare practices and eliminating unnecessary processes.
Essentials:
- Integrate all files types and existing business applications, such as medical billing software, into a single, unified system
- One click access to all patient billing and EOB information in the organization
- Automate electronic claim submission and electronic remittance payment posting
- Fewer inconsistencies between dictation and recorded activities reduce probability of denials
Rewards:
- Streamline insurance verification and EOB reconciliation
- Receive quicker payments and reimbursements
- Eliminate manual requirements to allow staff to focus on outstanding claims or overdue balances
- Reduce number of denied claims
To learn more about revenue management, visit the accounting department.
