The iNSIDERS

Craig Reid is known throughout the business world as “The Process Ninja”. He is a passionate advocate of business process management. His unique approach to process improvement rapidly achieves business benefits by creating alignment between customers, strategy, services, processes and technology. Recognized as a leader in his field Craig’s work has been been featured on a number of popular sites.

• The Top 6 Reasons for Process Improvement
• Unscrambling the Process Technology Puzzle
• 3 Things on Being Lean that Enterprise Can Learn From Manufacturing
• Process & The Customer Experience: Taking Your Business “Outside-In”
• Processes, Procedures, Work Instructions – what’s the difference anyway?

A prolific and versatile writer, Pam Baker writes about technology, business and finance for leading print and online publications including CIO.com, Fierce Markets Network, I Six Sigma magazine, CIO Update and many others. Her extensive expertise ranges from BPM and Case Management to Lean principles and Manufacturing. Among other awards, Baker won international acclaim for her documentary on the paper-making industry.

• Why Manufacturing Will Leave ERP in the Dust on the Factory Floor
• The Silo Effect: How Organizations Broke Business
• 3 Things on Being Lean that Enterprise Can Learn From Manufacturing
• The Issues of No: 3 Tips for Getting Executive Buy-In

Steve Weissman provides expert guidance on information management, helping people work better and work better together through improved governance, compliance and process efficiency. A specialist in managing content, collaboration and communication, he has decades of experience in capture, forms, content management, BPM and related areas. He is currently the Senior Pragmatist & Master Prognosticator for Holly Group and teaches a CIP Prep Program.

• The Secrets to Getting Executive Buy-In
• How To Define Your Processes
• The Hidden Costs of Doing Nothing

For over 25 years, Bill has been a professional accountant working both as an implementer of accounting systems and a user. Bill has a varied background in accounting management and accounting systems implementation, with a focus on the charitable sector. He is also an experienced volunteer board member and fundraiser. He writes regularly on accounting software and operational issues.

• The Evolution of Workflow
• Habits of Very Successful Accountants: Upgrading Annually
• Archiving and Document Retention Best Practices

After 15 successful years leading HR and Talent Acquisition departments for Fortune 500s and smaller technical firms, Tim Sackett, SPHR, took over running the contingent staffing firm HRU Technical Resources in Lansing, MI serving as the Executive Vice President. He regularly writes on all things HR and Recruiting for the popular HR blog Fistful of Talent and for his own blog, The Tim Sackett Project. Full of opinions, come hear Tim’s offbeat and poignant take on NextGen HR topics.

• The Hardest Thing You’ll Ever Have to do in HR
• HYour HR Processes Stink, and You Know It
• The Most Outrageous HR Mistake You’ll Ever Make – and How to Correct It

Mark is an experienced Certified Information Management specialist. Previously he has worked with FileNet, Documentum, and SharePoint in three different countries. As well as musing over “Information Management”, he is also currently discovering, exploring, and enjoying, “Innovation”, “User Acceptance”, “Education” and the world of e2.0. His writing is primarily around Information Management, with a leaning towards compliance & governance, but also includes topics such as innovation, user adoption, social media and others.