Need help?


Product support is a key component of what we offer our clients. iDatix prides itself on prompt response to help you reduce the time, effort and costs of operating your software.

Be it a simple reminder of system requirements or the detailed troubleshooting of an anomaly that seems to arise from nowhere, the iDatix support team will help resolve the issue quickly.

Support services are provided as a part of your iSynergy Maintenance Program. Enhanced support programs are available upon request.


    Standard Support Features

  • Product updates
  • Telephone and e-mail support during local business hours
  • Remote connect support during local business hours

Improving the Way You Work

Our approach to process improvement focuses around you; help us help you

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The reason that we chose iDatix was the support. I felt that iDatix was more interested in actually helping our company.

Theresa Fisher, Network Administrator
Community Health Agency