Product Support is a key component of our document management and workflow software solutions. iDatix prides itself on prompt response to help you reduce the time, effort and costs of operating your iSynergy software. Be it a simple reminder of system requirements or the detailed troubleshooting of an anomaly that seems to arise from nowhere, the iDatix support team will help resolve the issue quickly.
Support services are provided as a part of your iSynergy Maintenance Program. Enhanced support programs are available upon request.
Standard Support Features
- iSynergy Product Updates
- Telephone and Email Support during local business hours
- Remote Connect Support during local business hours
The iDatix Support Team focuses on delivering the highest level of service, however and whenever you need it.
