Need Help?

iDatix prides itself on prompt response to help you reduce the time, effort and costs of operating your software

Product Support

iDatix prides itself on partnering with our customers, and staying in it for the long haul. We strive to ensure a prompt response to any issues that may require our support, helping you reduce the time, effor and cost of operating your software.

Whether it’s a simple reminder of system requirements, or a classically bizarre anomaly that appears in the middle of something that has worked for years, the iDatix support team can and will solve your problem.

Support services are provided as a part of your iSynergy Maintenance Program. Enhanced support programs are available on request.

Standard Support Features

Product Updates

Telephone and e-mail support during local business hours

Remote connect support during local business hours

Contact Support

Get a live answer from one of our software engineers during business hours. Our offices are open Monday through Friday from 8AM – 5PM Eastern.

+1 (727) 441-8228

Online form

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“The reason that we chose iDatix was the support. I felt that iDatix was more interested in actually helping our company.”

Theresa Fisher
Network Administrator – Community Health Agency