Technical support is a key component of your iSynergy solution. iDatix prides itself on prompt response to help you reduce the time, effort and costs of operating your iSynergy solution. Be it a simple reminder of system requirements or the detailed troubleshooting of an anomaly that seems to arise from nowhere, the iDatix support team will help resolve the issue quickly.

iDatix Certified Resellers are fully trained to provide iSynergy support to end-users. iDatix provides ongoing training and second level support to resellers to ensure the best response to your needs.

Support services are provided as a part of your iSynergy Maintenance Program. Enhanced support programs are available upon request.

Standard Support features include:

• iSynergy Product Updates and Upgrades
• Telephone and Email Support during local business hours
• Remote Connect Support during local business hours

Contact Support
Tel: 727-441-8228
Fax: 727-444-4419
Email: support@idatix.com

Hours
7:00 AM - 6:00 PM
Eastern Standard Time